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Our Rates & Policies

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Self-Pay & Insurance

 

We are an out-of-network provider, which means we don't accept insurance directly. For your convenience, we accept debit, credit, and HSA/FSA cards through our secure, HIPAA-compliant online system.

While we don't bill insurance, some companies offer out-of-network reimbursement. We can provide you with a Superbill—a detailed receipt you can submit for potential reimbursement. To understand your benefits, please contact your insurance provider directly before scheduling.

Choosing to use insurance for therapy comes with trade-offs. It often means:

  • Less Privacy: Insurance companies require access to your treatment notes and a formal diagnosis.

  • A Diagnosis Is Required: A mental health diagnosis is necessary for reimbursement, even if you don't fully meet the criteria, which can create a permanent label.

  • Limited Care: Insurance companies can restrict the type and duration of treatment, limiting our ability to offer a personalized approach tailored to your unique needs.

For these reasons, we believe your care should be guided by your needs, not by insurance company rules.

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You'll always have a clear understanding of our fees. We provide a Good Faith Estimate in writing or verbally upon request, or at the start of our services. This ensures there are no surprise charges or hidden fees.

 

Reduced Rates

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Currently, our reduced-rate spots are full. We offer a limited number of sliding-scale spots to help make quality mental healthcare accessible to those experiencing financial hardship. To be added to the waitlist for this option, please email us.

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Contact

123 NW 13th St

Suite 215

Boca Raton, Fl 33432

561-406-0571

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© 2025 by Shiver Therapy, LMHC, Therapist

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